Overview
At 2morrow.ai, we strive to provide exceptional service and value to our clients. However, we understand that circumstances may arise that necessitate a refund. This Refund Policy outlines the conditions under which refunds may be granted for our services.
General Refund Policy
- Non-Refundable Services: Once a service has been consumed or has started to be consumed (e.g., a workshop or coaching session has commenced), there will be no refund. Refunds are provided at our discretion on a case-by-case basis.
- Preparation and Travel Expenses: For events requiring significant preparation and potentially travel (e.g., multi-day workshops), the following conditions apply:
- No Refunds 3 Weeks Prior: There will be no refunds issued within three weeks of the scheduled event.
- Travel Expenses: Any travel expenses incurred (e.g., flight tickets) that cannot be refunded on our end will be deducted from any potential refunds.
Requesting a Refund
If you believe you are entitled to a refund under this policy, please contact us at info@2morrow.ai with your request. Include your name, contact information, details of the service in question, and the reason for your refund request. We will review your request and respond within a reasonable timeframe.
Discretionary Refunds
In certain exceptional cases, we may consider refunds outside of the standard policy. These are handled at our sole discretion and on a case-by-case basis. Our decision in such matters is final.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at info@2morrow.ai.
